1. Choose the best word to fit the gap.

1 There is always a lot of ____to attend to on a Monday morning.
A letters B correspondence C communications D information
2 Please leave a message on the answer phone if you need to contact us office hours.
A outside B over C through D against
3 The annual general meeting was ______ in the conference centre.
A conducted B provided C run D held
4 One of the ____advantages of writing over talking to someone face-to-face is that you can take your time.
A remaining B related C relative D relevant
5 Make sure that the addressee’s job ____is correct.
A title B description C name D type
6 A well laid out letter always gives a good .
A idea B reaction C impression D effect
7 If you are _____ in attending, please let me know as soon as possible.
A concerned B pleased C sure D interested
8 You must _____your application by the end of the week.
A submit B subject C subscribe D subcontract

9 There has been a _____ agreement to supply Texmills with our products and services.
A long-winded B long-lasting C long-standing D long-lived
10 Managers should _____staff to maintain the no-smoking policy throughout the building.
A suggest B encourage C support D co-operate