Відповідь:

Пояснення:

Dear Sir/Madam,

I am writing to express my disappointment with the product/service that I recently received from your company. I purchased [product/service] from your store/website on [date], and unfortunately, it did not meet my expectations.

[Specify the issues you encountered with the product/service, such as quality, functionality, or customer service.]

I believe that as a customer, I deserve a product/service that meets the standards and expectations set by your company. I would like to request that you [state the desired resolution, such as a refund, replacement, or repair].

I have been a loyal customer of your company for [duration], and I hope that you will take my concerns seriously and take the necessary steps to resolve the issue.

Thank you for taking the time to read my letter of complaint. I look forward to hearing from you soon regarding this matter.

Sincerely,

[Your Name]