2.22 Listen and complete the conversations.

stairs lift exactly can't here- tell straight much

A Jack Excuse me. Is there a sports shop 1 here?

Alice Yes, there is. Take the 2 lift to the second floor. Then turn left and go 3 straight on. It's on the left, next to the restaurant.

Jack So it's on the second floor on the left?

Alice That's right.

Jack Thanks very 4 much

Alice No problem.

B Rachel Excuse me. Can you 5 tell me where the toilets are, please?

Juan Yes, they're on the ground floor.

Rachel Where 6 exactly?

Juan Go down the 7 stairs and turn right. There's a corridor between the café and the

newsagent's. Go along the corridor and the toilets are at the end. You 8 can't miss them.

Rachel Thank you.

Juan Not at all.