I. Read the text and give its general idea in Russian:
Management - Science or Art?
The management is not an easy process. Every person at work has a unique character, set of skills, attitudes and weaknesses. Every group of people working together will behave differently from every other group because of its individuality. Every manager is different and so is his relationship with the people he manages. Each management process is under unique conditions.
Using a simple analogy it is rather like playing on the same golf course every day. The course remains the same but the combination of conditions makes every round unique.
What the good manager needs to know is the following. A successful manager has the ability to «read» the characters and behaviour of his colleagues. This enables them to act in the
right way at the right time and as a result to win loyalty, enthusiasm and effort from those around them. How do good managers do it?
Good managers study human behaviour - including their own. People's characters are formed in different ways, the interplay between their intellect and their emotions varies widely. Their capacities for insecurity, aggression, anxiety and ambition also differ greatly. With this kaleidoscope of human
types what is it that gives the manager the insight he needs?
The answer lies in having an understanding of the general characteristics of behaviour and relating this knowledge to specific individuals and to the team. Plus the ability to learn
from his own experience and that of others.
Notes:
Anxiety - тревожность
ambition — тщеславие

II. Make up questions to the text and ask your friend
to answer them.

III. Explain:
a) why the management is not an easyprocess;
b) what is understood by a good manager;
c) what managers should study

IV. Discuss in the group:
a) characteristics of an ideal manager;
b) optimal working conditions;
c) what is better - to manage or to have a good manager.
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