Verified answer

Across

1 shelves

5 up

7 impossible

8 cool

9 tools

11 nor

12 under

14 ago

17 retell

18 twist

19 coal

Down

1 switch

2 employer

3 visa

4 sailor

6 click (или press - смотря что подходит)

9 tower

10 leg

11 not

13 less

14 also

15 word

16 jet