There are many different way people communicate. To gain and share information, To gain reassurance and acknowledgment, To express needs and feeling, To share ideas and thoughts also to express them self also to build relationships the communication could be professional (formal), or personal (informal).Without communication the world would be a lonely place and communication is particularly important in the work setting as it can affect the relationships you build. People are communicating with parents, colleagues, children and other professionals it is important that everybody is provided the information they need.