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. Are the sentences true or false? If false, write a true statement.
1. All the staff look after guests. _____________________________________________________
______________________________________________________________________________
2. The head receptionist is at the head of the hotel. _______________________________________
______________________________________________________________________________
3. The assistant manager is responsible to the head housekeeper. ____________________________
______________________________________________________________________________
4. There are two departments in each hotel. _____________________________________________
______________________________________________________________________________
5. All departments are closely connected. ______________________________________________
______________________________________________________________________________
6. Chambermaids check in and out guests. ______________________________________________
______________________________________________________________________________
7. A bellboy shows guests to their rooms. ______________________________________________
______________________________________________________________________________
8. The general manager must see that the hotel is profitable. ________________________________
______________________________________________________________________________
9. The concierge is responsible for the keys. ____________________________________________
______________________________________________________________________________
10. The receptionist deals with complaints. ______________________________________________
______________________________________________________________________________
. Are the sentences true or false? If false, write a true statement.
1. All the staff look after guests. _____________________________________________________
______________________________________________________________________________
2. The head receptionist is at the head of the hotel. _______________________________________
______________________________________________________________________________
3. The assistant manager is responsible to the head housekeeper. ____________________________
______________________________________________________________________________
4. There are two departments in each hotel. _____________________________________________
______________________________________________________________________________
5. All departments are closely connected. ______________________________________________
______________________________________________________________________________
6. Chambermaids check in and out guests. ______________________________________________
______________________________________________________________________________
7. A bellboy shows guests to their rooms. ______________________________________________
______________________________________________________________________________
8. The general manager must see that the hotel is profitable. ________________________________
______________________________________________________________________________
9. The concierge is responsible for the keys. ____________________________________________
______________________________________________________________________________
10. The receptionist deals with complaints. ______________________________________________
______________________________________________________________________________
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Ответ:
1 The main task of all personnel is to look after guests, and each member of staff has its own duty and responsibility. (T)
2 Head Receptionist controls the work of the Front Desk. (F)
3 Assistant Manager is responsible for all the departments. The departments are: Front Desk (Reception), Food and Beverages Department, Housekeeping, Purchasing Department. (T)
4 The number of departments and staff depends on the hotel (F)
5 All departments are closely connected (T)
6 Chambermaids' job is to see that all rooms are clean and everything is in of order. (F)
7 They first meet people, help them with their luggage and show to their rooms. (T)
8 He must see that the hotel is profitable (T)
9 (NOT GIVEN) The concierge is responsible for the keys. (Конкретно про ключи и консьержа информации в тексте нет)
10 Head Receptionist controls the work of the Front Desk. He has some assistants whose duty is to reserve rooms, to check in and check out the guests, as well as to deal with their complaints. (T)
Объяснение: