Hello. How can I help you?

 Good afternoon. I would like toget a library card at first.

 Do you live in this district?

Yes, I do. Here is my ID Card. You cansee my current address on it.

 Thank you. Here is the applicationform. Please, fill it in and sign your full name at the bottom.

Here you are. My application is ready.Can I have a library card now?

 Yes, sure. Here it is. What typeof literature are you looking for?

 I need some books on the historyof China. Can you tell me where to find them?

All the books about China and itshistory are on the second floor on the most remote shelf. When you go upstairs,you need to walk past the IT-room and then turn left. It’sthe last shelf on the right.

 Isee. Thank you. I’ll try tofind it. I have one more question. My friend is looking for the literatureabout the history of World War II. Where can she find it?

 She needs to look for it on theground floor. To be precise all the literature on the World War II is in thesecond room on the right.

Ok, I’ll tell her about it.

 But first, she needs to get alibrary card. Otherwise, she won’t be allowed to borrow the books and to takethem home.

I see. Thank you for the information.I’ll tell her to get the library card.