Вставьте на место пропуска «should» и «ought».

Many Americans don't like to get advice from members of their family or their friends. They think that when they need advice they ... write a letter to a newspaper or a magazine. In their letters they ask what they ... do when they have family problems, some illness, difficulties with the use language, animal care and so on. Newspapers and magazines often print letters with problems and answers written by people who are supposed to know what a person ... do under the circumstances, such as lawyers, doctors or educators. But very often the advice is given by women who have no special training but who understand human nature and can give advice which may help or not, but which it is pleasant to get. They generally describe some similar problem and hint what the person probably ... do under the circumstances.