Task 1. Read the telephone conversation
Прочитай телефонный разговор между HC = Help Centre (справочный центр) и S = Simon (Саймон)
HC Hello. Internet help centre. My name is Caroline. How can I help you today?
S Hi. I’m phoning because I’ve got a problem with my internet. I can’t connect at the moment.
HC Have you tried turning off your computer and turning it on again?
S Yes, I have, but it hasn’t worked.
HC OK. What were you doing when you lost the connection?
S I was chatting to friends in a chat room.
HC Is your email still working?
S Yes, I think so. I’ve sent five emails already this morning and they’ve all arrived.
HC Have you ever had this problem before?
S No, I haven’t and I use the internet all the time. I play games with people online, I use social networking sites, I’ve got my own blog and I download lots of films. Yesterday I downloaded five new films.
HC Ah, that’s the answer. You’ve used the internet too much recently. It’s probably crashed.
S Oh!

Аnswer the questions.
Ответь на вопросы. Пиши ответ полностью!

1 What has Simon got a problem with?
2 Has he tried turning off his computer?
3 Who was he chatting to when he lost the connection?
4 When did he send five emails?
5 How many films did he download yesterday?